A luxury repair studio, now selling online.
LAUNDERD repairs and restores designer handbags, shoes and clothing. The business ran on social media and messages. We built a premium Shopify store that sells repair packages and takes custom repair quotes, with HighLevel behind it for follow-up.
What changed.
BeforeRepairs arranged one by one, through social media and messages
AfterRepair packages bought online, with Shop Pay, PayPal and Google Pay
BeforeDetails and photos collected by hand in chat
AfterOne quote form that takes the photos, the repair type and the address
BeforeNo website to match the designer pieces it repairs
AfterA black-and-white, editorial store with a premium feel
BeforeEvery kind of message in one place
AfterSeparate paths for general, wholesale, tech and media enquiries
Before is taken from the client brief, after from the build. Sales numbers were not shared, so we show none.
What LAUNDERD needed.
LAUNDERD needed to move from an offline, social-led business to an online platform that could handle both product sales and custom repair requests, with a premium experience that matches the designer pieces it looks after.
- Premium store design
- Branded service pages
- Repair packages as products
- Custom repair quote form
- Photo upload for quotes
- Cart and checkout
- Reviews and gallery
- Blog
- Contact paths by enquiry type
What happens, step by step.
- 01
The homepage shows the craft, the process and the designer brands the studio works on
- 02
Service pages for handbags, shoes and clothing explain each repair and its packages
- 03
Repair packages are products: add to cart and pay online
- 04
Pieces that need a custom price go through the quote form, with photos
- 05
Every quote request lands in HighLevel for follow-up
- 06
Reviews, a gallery and a blog build trust before the first order
The pages and the system behind them.
Want a system like this?
Tell us how enquiries reach you today. We will map the journey and send a fixed price.